General cultural enhancement
Individual Resilience and Well-Being
In many respects this delivers safety excellence from another angle as getting this right takes care of 80% of all individual safety issues organically (through alertness and empowerment) and really helps address the organisational issues too. People having a good day contribute more positive pro-active behaviours and astute thinking than people having a bad day.
The world of SHE has turned massively towards wellbeing in recent years – most visibly perhaps through Mental Health First Aid. This because suicides outnumber fatalities 35:1 generally and 12:1 even in industries like construction. In addition, more companies are understanding the benefits of well-being generally from a hard-nosed win: win perspective. (Less turnover of key staff, less presenteeism and absence, more above the line behaviour – including challenging unsafe acts. Get these issues right and the majority of the cornerstones of safety take care of themselves naturally.
Our holistic consultancy approach looks to set up teams to look at job and task design elements such as autonomy and traction as well as broader trust and cultural issues but the entry level session covers personal resilience. In these sessions the ‘front brain: back brain’ science of alertness creation is covered as well as how everything we do is inter-related and subject to the ‘you get out what you put in’ triangle principle.
As well as describing how certain things are even better/ even worse for us than many of us know, essentially, this session explains each issue with data and illustration to seek to trigger light-bulb or ‘discovered learning’ moments. For example, we all know we make fewer mistakes – whether physical, cognitive and inter-personal – when we are calm, but there’s nothing like levitating a toy helicopter with mind power alone to help illustrate the message!
Front-Line Analysis for Continuous Improvement. Please note that although these sessions are useful in themselves the best benefit to a company may well be the generation of volunteers to identify problem areas and to suggest practical, cost effective solutions. (As with more traditional ‘behavioural root cause analysis’ teams).
Fatigue management, the physiology and management of which is covered in the course, is likely to be one of the first to be suggested and very likely to be followed by more cultural issues like quality of dialogue and empowerment.